Analysis on Workplace Conflicts be Settled Down with the Help of Mediation

Abstract

Assisting the concerned parties to voluntarily seek a settlement of the problems in a dispute that is acceptable to both sides, mediation is the involvement of a suitable third person who has little or no authority decision-making ability (Moore, 2003).In essence, mediation is a discussion or negotiation involving a third party. A mediator is a neutral third person who is typically not directly involved in the issue; this independence and objectivity are key components of the mediation process. Workplace mediation is a change from conflict-based employee interactions to a collaborative and problem-solving approach, and it can reduce stress in the workplace. It is also a tried-and-true informal method for resolving problems quickly and effectively while avoiding costly litigation.